CDC: Emergency Response Consultancy Forum

Provided process design, facilitation and interactive technology for a consultancy forum of over 80 emergency response professionals.

Participants had the opportunity to contribute recommendations for a generic emergency response guide identifying critical needs for the first 48 hours for natural and man-made disasters. A broad range of interests and personalities was represented ranging from the large metropolitan departments with broad capabilities to rural responders who must wear many hats. Capturing ideas from the entire team and enabling all members to see and comment on the ideas of others significantly increased session productivity. The tendency of certain participants to “over participate” and others to opt out was balanced through use of the technology.

These concepts were clarified and prioritized to develop a generic list of critical requirements for any public health emergency in the first 48 hours, small enough to fit in the glove compartment of a car, but thorough enough to answer vital responder questions.

The raw document from the Forum was edited by a writing team. Their product was vetted by CDC and stakeholder review teams

The final edition of the document has proven popular with public health emergency responders and has been downloaded over 100,000 times.

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