BellSouth: Intellectual Property Management

Facilitated a process for streamlining and combining job classifications that would have a high degree of support from the team was needed.

More than 70 job classifications had been created. Extremely detailed functional responsibilities placed enormous demands on the Human Resource Department. The Executive wanted input from the entire work group. In four focus groups, the department examined job descriptions, cooperatively determined the selection criteria, and consolidated the list to 7 job categories.

Team input enabled thoughts and counterpoint were captured rapidly. This allowed the team to identify areas of consensus and discuss areas of disagreement frankly without wasting time on department “turf battles.”

The Executive Committee accepted 100% of the proposed structure recommendations developed by the team.

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